My friend graduated university last week and to celebrate, we chose to plan a wine tour this past weekend. We booked with Niagara Fun Tours for Saturday June 24th, 12:30pm. We called them 2 days prior to the event to confirm our booking and couldn’t get a hold of anyone. We tried again the day before, and again the morning of, and still couldn’t get a hold of anyone. Come 12:30pm on Saturday, no one shows up and still no contact from the company. We tried calling on 4 different phones numerous times and kept getting their voicemail. There was 11 of us waiting at the house to leave on our tour with no bus in sight.

We were so disheartened until we thought we’d try other companies with a hope and prayer that they’d have an available bus for us. We got a hold of Coventry Transportation and they unfortunately told us they were booked full. A short while later Bob from Coventry called us back and told us that he had felt really bad for what happened to us and managed to rearrange some things on their end in order to accommodate us. There was a bus in our driveway by 1:30pm! Our driver Paul was AMAZING. I can’t praise this company enough for how great they made our experience. I will always use them going forward because I know that they will go above and beyond for their customers. A huge shoutout to Coventry for helping us out and making our day so special! THANK YOU!!

I was injured on a ship in Cleveland and Algoma Central arranged for Coventry to pick me up and bring me to Toronto Airport Double Tree Hotel.

Your driver picked up myself (whom was in immense pain at the time after my surgery) along with my mother and father.

The driver that picked me up in Cleveland was by far the absolute best driver I have ever had. His professionalism, politeness and kindness was something you don’t see very often.

On behalf of myself and my family we would like to say thank you very much and please let that driver know he made my transition back to Canada extremely easy and it’s very much appreciated.

Thank you kindly, acts like this do not go forgotten :)

Coventry Transportation was a fantastic resource for our team travels. They were well organized and have a great fleet that worked for our organization. They were also extremely accommodating when we had to change plans on a short notice. We are looking forward to our travels back to Ontario again.

Thanks so much to all of the Coventry Transportation staff for an incredible weekend at Graze the Bench! The weekend was a tremendous success. We truly could not have done it without you and all of the amazing drivers. We have worked with many of the drivers over the year and it so great to see everyone after a long event break due to Covid. Graze the Bench has become a much better event with the shuttles and we hope this will be an ongoing partnership.

Thanks to Pierre, Michelle, Jim, Sylvia, Wayne, Dave, Phil for an amazing job! Can’t wait to work the next event together.

Coventry Transportation was a fantastic resource for our team travels. They were well organized and have a great fleet that worked for our organization. They were also extremely accommodating when we had to change plans on a short notice. We are looking forward to our travels back to Ontario again.

On Sunday, June 24, my partner and I were driven from the Hilton hotel at Niagara Falls to the Pearson Airport in Toronto by a gentleman named Terry. We wanted to express to you the excellent experience he provided. Terry turned what could have been just a method of transportation into a personal, and positively delightful, part of our vacation.

I am writing in regards to my experience working with Coventry Transportation last week. I simply cannot express my gratitude enough for Diane Taitt and the whole team.

Diane was attentive, always available, and kept on top of the many last minute changes I threw at her. She maintained open communication and timely responses. She put me at ease, as I knew I had nothing to worry about working with her.

The drivers were incredible. I would like to shout out three in particular, although I am grateful for everyone’s reliability and professionalism.

I worked with Todd Rowland as a greeter at the Buffalo Airport on Tuesday, September 4. He was flexible and put me at ease, as I had never worked out of the airport before. There were a couple unexpected hiccups with flight delays and guests showing up who weren’t on the manifest, and because he had come with his SUV we were able to add extra transfers, get these guests in the car and on their way without the guests knowing anything different. When I had told him I sprained my ankle, he offered to help me in any way he could, and that meant so much to me.

James Stoliker’s level of attention to detail was noticed and appreciated. His experience and insight provided valuable lessons that I can take back to my team for the next Niagara program we have. Adrian Vandriel was flexible and adaptable when the pick-up location was changed for the Thursday night dinner.

I have passed along my praise to the rest of the team, and I hope we at JPdL can have a long and successful partnership with Coventry Transportation.

I would like to say thank you very much for the wonderful weekend we just enjoyed in St. Catharines after winning the “Eat, Drink & Shop Weekend!”

We had so much fun exploring the area – including dinner at Hambrgr St. Paul, wine tasting at Niagara College Canada and lots of beer at The Merchant Ale House and Lock Street Brewing Company.

Also included was great shopping at Pen Centre, wonderful rooms at the Holiday Inn Parkway and our excellent tour guide, Todd from Coventry. We will definitely be back!